To activate lead capture:β
- Select your AI Agent (from the top left dropdown).
- Go to Setup > Appearance from the left sidebar.
- Click Agent Settings on the right panel.
- Go to the Lead Form tab.
- Toggle on βLead Collectionβ to enable the form.
- Customize the form:
- Choose when to show it (e.g., after 1 message or before chat).
- Add and mark fields like Name, Email, Phone, and Message.
- Edit button text, colors, and confirmation message.
- Click Save.
- Now your AI Agent will start capturing leads via the form!