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Chatbot Settings

Learn how to configure your ChatMaven bot's core settings to optimize its performance and behavior. This guide covers all the essential configuration options available in the Settings panel.

General Settings​

Bot Information​

  1. Basic Details

    • Bot name
    • Description
    • Primary language
    • Time zone

  2. Access Control

    • Public/Private status
    • Access restrictions
    • IP whitelisting
    • User authentication

  3. Response Settings

    • Maximum response length
    • Response timeout
    • Fallback messages
    • Error handling

Knowledge Base​

Content Settings​

  1. Data Processing

    • Content indexing
    • Update frequency
    • Cache duration
    • Search relevance

  2. Language Options

    • Primary language
    • Additional languages
    • Translation settings
    • Language detection

  3. Context Settings

    • Context window size
    • Memory retention
    • Conversation history
    • Topic detection

Response Configuration​

Answer Generation​

  1. Response Style

    • Tone (formal/casual)
    • Response format
    • Citation inclusion
    • Code formatting

  2. Behavior Controls

    • Confidence threshold
    • Fallback behavior
    • Follow-up questions
    • Clarification requests

  3. Special Handling

    • Unknown queries
    • Sensitive topics
    • Personal information
    • Error messages

Security Settings​

Access Control​

  1. Authentication

    • API key management
    • User permissions
    • Session controls
    • Rate limiting

  2. Data Privacy

    • PII handling
    • Data retention
    • Export controls
    • Audit logging

  3. Compliance

    • GDPR settings
    • Data residency
    • Cookie controls
    • Privacy policy

Advanced Configuration​

Performance​

  1. Resource Allocation

    • Processing limits
    • Memory usage
    • Concurrent requests
    • Queue management

  2. Caching

    • Response cache
    • Knowledge base cache
    • User session cache
    • Cache invalidation

  3. Monitoring

    • Performance metrics
    • Error tracking
    • Usage statistics
    • Health checks

Integration Settings​

  1. API Configuration

    • Endpoint settings
    • Authentication
    • Rate limits
    • Webhook configuration

  2. Platform Settings

    • Website integration
    • Slack settings
    • Discord settings
    • Custom platforms

Best Practices​

Configuration Tips​

  1. Performance Optimization

    • Start with default settings
    • Monitor performance
    • Adjust gradually
    • Test changes

  2. Security

    • Regular key rotation
    • Access review
    • Audit logging
    • Incident response

  3. Maintenance

    • Regular updates
    • Backup settings
    • Document changes
    • Version control

Troubleshooting​

Common Issues​

  1. Performance

    • Slow responses
    • High resource usage
    • Cache issues
    • Connection problems

  2. Configuration

    • Setting conflicts
    • Integration errors
    • Permission issues
    • Update failures

Getting Help​

  • Check logs
  • Review documentation
  • Contact support
  • Community forums

Next Steps​