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Insurance
Accelerate Claims Processing and Policy Inquiries with AI Agents
Automate FNOL intake, policy status updates, and premium quotes on WhatsApp and Web.
SOC2GDPRAudit logsPII controls
How it works
From policy knowledge to claim action
Ingest approved plan docs once, then publish FNOL, coverage Q&A, and renewals across WhatsApp and web.
Step 1
Ingest policy knowledge
Plan PDFs, deductible tables, FNOL checklists, and renewal rules.
Step 2
Secure AI processing
PII-aware answers with citations—never invent coverage limits.
Step 3
Omnichannel action
Open claims, send renewals, or warm-transfer adjusters with full context.
Web ChatWhatsAppSMS
Use-case inspector
Explore how ChatMaven handles insurance workflows
Instant FNOL Claims Intake
Collect damage photos, incident details, and claim files directly in chat—then open the claim in your core system.
Example ask: “How do I file a car accident claim?”
Product preview
Try the live Insurance agent
Test how our AI agent handles FNOL intake, coverage questions, and renewals in real-time.
“How do I file a car accident claim?”“What is covered under my home insurance policy?”“When is my next premium payment due?”
PSecure
Policy Assist
online · WhatsApp
How do I file a car accident claim?
11:02 AMI'll start FNOL now — upload damage photos, then share the date, location, and other party's details.
11:02 AMPhotos uploaded. Happened yesterday on I-95.
11:04 AMClaim #CL-48291 opened. An adjuster will follow up within 2 hours — want a rental car estimate?
11:04 AMWhat is my deductible?When is my premium due?
AI Agent Active · Claims & Policy 24/7
Built for regulated teams
Trust, auditability, and clear handoffs
AI for carriers and brokers: collect claim details with structure, explain coverage in plain language, and escalate complex losses to licensed adjusters with full context.
Impact
Prove faster intake without sacrificing compliance
Track FNOL completion, coverage deflection, and CSAT while complex losses still reach licensed adjusters.
ChatMaven Analytics
Live performance preview
70%
Faster claims intake
24/7
Coverage enquiries
4.8/5
Policyholder CSAT
Automation mix
FNOL completed in chat78%
Coverage Q&A automated84%
Adjuster handoff21%
96%CSAT
Live sandbox
Try the live Insurance agent
Test how our AI agent handles FNOL intake, coverage questions, and renewals in real-time.
“How do I file a car accident claim?”“What is covered under my home insurance policy?”“When is my next premium payment due?”
Omnichannel
Works with the channels you already use
Publish one trained agent across messaging, web chat, email, and your CRM—without rebuilding playbooks per channel.
WCWeb ChatWHWhatsAppSMSMSEMEmailHUHubSpot
Get started today
Guide every policyholder conversation
Train on your plan documents and claims checklists, then publish on web and WhatsApp.
Free plan available · No credit card needed · Cancel anytime